Policies, Terms, and Conditions
- Allow 1-14 days for processing orders. If you need an order rushed or by a certain date, please say so in checkout notes, and I will try my best to accommodate. All orders come with USPS tracking. The tracking number is emailed to the customer once the package is shipped.
- All sales are final. There are no refunds, returns, or exchanges once an order has been placed. Prime Kawaii reserves the right to refuse any returns, refunds, or exchanges at any time.
- Once an order has been placed, we cannot do any address changes. Before submitting payment, make sure your address is correct and updated. Once your order has been placed, it is no longer our responsibility to change your address. We do not offer any refunds, exchanges, or returns.
- We do not offer any returns, exchanges, or refunds on missing or stolen products or packages that have been marked as delivered by USPS. Once a product or package has shipped, it is the customer's full responsibility to contact USPS and file a claim with USPS if a shipping or delivery issue arises. If you would like your package insured, select priority mail. Prime Kawaii cannot be held liable for any missing or stolen products or packages.
- If you have any questions, comments, or concerns please contact us with the contact page. You may also message me on my Tiktok @primekawaii or my Instagram @prime_kawaii. Email is preferred.
- Prime Kawaii and the seller is not responsible for any allergies or injuries. If you have a question or concern about ingredients used please use the contact page and send us an email so we may provide additional product information.
- With product pictures and information, there can be a slight color variation due to computer screen resolutions as well as lighting and there can be measurement differences of one inch or less.
- All purchases from primekawaii.com have Chargeback Protection and Radar Protection. If a customer opens up a dispute or chargeback, the customer will be held liable for any and all fees caused by the dispute or chargeback.
- By purchasing from us, you agree to all terms and conditions.
- Thank you for shopping at Prime Kawaii!